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incorrect GI qty VS transfer order

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Dear Expert,

 

My customer  came across the the case for outbound delivery in 10 qty and did 2 transfer orders(9 qty and then 1qty)  to  fulfill the outbound delivery. when post the GI, system only deduct 9 qty and when they wanted to reverse the GI but DN but cannot be found.

I found  a SAP Note 1640654 - Incorrect GI from mixed (own + consignment) stock tried to fix the problem, it could be the problem of sap version, the note could not be implement. Please advise thnk you.

 

Chi


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